Trew Auto Body (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us through this website and our services. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.
What Information We Collect
We may collect personal information including, but not limited to:
Name Phone number Email address Vehicle information Location selected Messages or inquiry details submitted through forms IP address, browser type, and device information when visiting our website
How We Use Your Information
We use the information we collect to:
Respond to customer inquiries Provide collision repair estimates and services Communicate regarding appointments and repair status Send transactional text messages related to customer-initiated requests Improve our services, website functionality, and customer experience
SMS Opt-In Details
Users opt in to receive text messages by submitting a form on our website and checking an unchecked consent box agreeing to receive non-marketing text messages from Trew Auto Body.
Message frequency varies Message and data rates may apply Users may opt out at any time by replying STOP to any message or request assistance by replying HELP
Mobile Information Sharing
Mobile information will not be shared, sold, or rented to third parties for marketing or promotional purposes.
Text message communications are strictly transactional and directly related to customer-initiated inquiries or services.
Cookies & Tracking Technologies
Our website may use cookies or similar tracking technologies to enhance website functionality, analyze traffic, and improve user experience. Users may disable cookies through their browser settings; however, doing so may limit certain features of the website.
Data Security & Handling
We take reasonable administrative, technical, and physical measures to protect personal information from unauthorized access, disclosure, or misuse. While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure.
Sharing of Information
We do not sell or rent personal information. Information may be shared only:
With service providers who assist in operating our business and website When required by law or legal process To protect our rights, property, or safety
All service providers are required to maintain the confidentiality of personal information.
User Rights
You may request access to your personal information, request corrections, or request deletion where applicable.
You may also opt out of text message communications at any time by replying STOP.
Third-Party Links
This website may contain links to third-party websites. Trew Auto Body is not responsible for the privacy practices or content of those third-party sites.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page, and continued use of the website or services constitutes acceptance of the revised policy.
Contact Information
If you have questions about this Privacy Policy or our data practices, please contact:
